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FAQ

FAQ

 
Our FAQ is here to help. We’re always trying to make our support better.
If you don’t see what you need email us!
WHY SHOULD YOU CHOOSE SEA KAYAK ITALY

Here at Sea Kayak Italy our environment mean a great deal to us. As a small local business we making sure the natural beauty of our landscape receives the respect it deserves. Next to our love for the sea kayak, community, and environment, our belief in quality service and equipment makes us unique and will allowed you to live your best experience of Sea Kayak in Italy. Our commitment to you is that from the moment you call, email, or book with us, you will be provided with our best service.

 
REFUND POLICY

Full refund with at least 48 hours notice of cancellation.
Full refund in case of cancellation by Sea Kayak Italy due to bad weather or any other reason.

NO refunds for "no show".

 
WHAT TO BRING for day tour
  • Wet shoes or shoes that can get wet (no flip-flop)
  • Hat
  • Sun glasses
  • Sun cream
  • Water (at least 2L each) and snack
  • Water-proof case for your phone
  • Towel
  • Extra change of clothes just in case
  • Goggle strap
  • Happy face :)
 
WHAT SHOULD I LOOK AT BEFORE BOOKING?

Sunny skies are amazing for everybody!
There are alcuni important factors to look at when you decide to run a watersport activity. One of the biggest things that is over looked is wind speed. Speeds above 12 mph can become quite difficult for inexperienced Kayakers. Rain is not a problem anyway, except in case of storm.

The most important thing for us is making sure that your experience is memorable and enjoyable.
In case of bad weater for kayaking, we will contact you asap to change the date of your booking or to give you the refound.

 
WHERE TO PARK

We are HERE 

If you come to Elba by car or motorbike, disembark in Portoferraio and continue towards Marciana Marina on the panoramic SP24 provincial road for approximatively 20 minutes.

On the MAP you can find our location and some free car parks. 

Do not park your car in the square in front of out base on Tuesday because there is the local market and it would be removed.

 
LIFE JACKET

We provide all necessary equipment for our tours and rentals.
Our guests are required to wear lifejackets on our tours and rentals.

 
RENTAL & SECURITY POLICY

For Sea Kayak Italy, safety is our number one priority.
As a part of our safety procedures we do not rent our kayaks to inexperienced beginners.
While practice kayaking is extremely fun and healthy activities, it can also be dangerous.

If you are beginners or just getting with sea kayak started we highly recommend joining a guided tour before embarking anywhere on your own.

We do not offer hourly or half-day sea kayak rentals.
Take a look of our HIRE page for more information.